Experience Surveys
We care what you think!
*Scroll down to see our available Experience Surveys. Click on the image to access the Survey.*
The North Shore Health Network welcomes your feedback, whether it is a compliment, staff commendation, a concern, a suggestion or a formal complaint. These are opportunities for our organization to improve the safety, quality of care and overall experience we provide to our patients, residents, clients and their family members and loved ones.
We are dedicated to providing our Experience Surveys in a format that is accessible and comprehensive under the Accessibility for Ontarians with Disabilities Act (AODA). If the survey formats presented below do not meet your needs, please contact us to request an alternate format, or to complete your experience survey over the phone:
Patient Relations Officer
(705) 356-2265 ext. 2523
patientrelations@nshn.care
To submit specific feedback regarding an experience at one of our sites, please visit our Patient Relations page and fill out the form at the bottom of the page.
To see the results of past Experience Surveys, visit our Experience Survey Results page.
Thank you for sharing your story with us.
Emergency Department
Blind River
Emergency Department
Thessalon
Emergency Department
Richards Landing-Matthews
Laboratory Services
Blind River
Food Services
Blind River
Diagnostic Imaging
Blind River
Diagnostic Imaging
Thessalon
Diagnostic Imaging
Richards Landing-Matthews
Frequently Asked Questions
("FAQs")
Click on the FAQ buttons for more information on our Experience Surveys
Why does NSHN ask me to complete Experience Surveys?
Experience Surveys provide confidential channels for patients, residents, clients and their family members and loved ones to submit feedback about their experience at NSHN.
Your feedback provides valuable insight into the services and programs that our organization offers, as well as highlighting whether or not we are providing positive experiences and meeting the needs and expectations of our patients, residents, clients and their family members and loved ones.
The information obtained from these surveys helps NSHN in identifying possible areas for improvement.