Golden Birches Terrace
The North Shore Health Network
525 Causley Street
Blind River, ON, P0R 1B0
OUR TEAM
President & Chief Executive Officer:
Tim Vine
Acting Vice President of Clinical Services & Chief Nursing Executive:
Jaimee Elmore
Medical Director:
Dr. Nicholas Jeeves
Director of Care, Long-Term Care:
Lisa Thompson, RN
Quality Lead & Coordinator:
Roberta Pauquette, RN
Infection Prevention & Control Nurse:
Nicholas Fraser, RN
CONTACT US
COMPLAINTS
Urgent complaints:
Long-Term Care Family Support and Action Line
1-866-434-0144 (toll-free)
8:30a.m.-7:00p.m., 7 days a week
Non-urgent complaints:
Ministry of Long-Term Care website:
https://www.ontario.ca/page/long-term-care-home-complaint-process
Resident Bill of Rights: Click here
Whistle Blowing Protections: Click here
Air Conditioning:
As of June 22, 2022, resident bedrooms are required to be served by air conditioning, unless exemption criteria were met and approved. Click here for more information.
Visitation During COVID-19:
Click here for more information.
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Annual General Meeting 2022-23 (AGM) Report: Click here
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2023-2024
LTC Quality Improvement Committee Report: Click here
LTC Quality Improvement Committee Action Plan: Click here
LTC Resident Satisfaction Survey Results: Click here (raw data) and Click here (infographic)
LTC Resident Satisfaction Survey Action Plan: Click here
LTC Family Satisfaction Survey Results: Click here (raw data) and Click here (infographic)
LTC Family Satisfaction Survey Action Plan: Click here
LTC Quality Improvement Committee Terms of Reference: Click here
2022-2023
NSHN Quality Improvement Plan: Click here
LTC Quality Improvement Committee Report: Click here
LTC Quality Improvement Committee Action Plan: Click here
LTC Resident Satisfaction Survey Results: Click here
LTC Resident Satisfaction Survey Action Plan: Click here
LTC Resident Satisfaction Survey Action Plan (2023 Updates): Click here
LTC Quality Improvement Committee Terms of Reference: Click here
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Emergency Plans (Colour Codes): Click here
Emergency Plan - Part 1: Click Here
Emergency Plan - Part 2: Click Here
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Click here for more information.
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Click here for more information.